TopTV has finally launched and the age of competition is here, but the question now is when will the installation of my new decoder finally take place.
I love new services and new gadgets. I love being the first one to try new things and I love being able to tell people all about it. I do however hate being at the forefront and having to be part of the teething problems of new services.
After phoning and leaving a message at the TopTV call centre I am still awaiting my promised call back from them. To be honest they do still have about 24 hours left.
I decided to take things into my own hands and I quickly looked up a well know electronics company in Bloemfontein. They are well know for dish installations but as I was told they were not accredited to install the TopTV system. I was quickly told that the fee they receive for the installation of these systems are to low. Then followed a rant all about how low the quality of the programming is. I had to endure a few minutes of TopTV bashing before I was able to cut the call short.
In all fairness I believe that this new service and also the others that will follow in the next few months do need to be given a chance. A fair chance, please do not let disgruntled installers stop you from joining this new service. At such a low price we are not only paying for a new provider, but we are paying for the possibility of choice in our lives. If other services see that there is a huge uptake of this service they are sure to also invest in bringing more choice to South Africa.
Nico Baird